Managed IT Services

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Managed IT Services in the Lockyer Valley for Small to Medium Business

Cube Computers are the specialists in providing small business IT support plans or managed IT services in the Lockyer Valley.  We provide all types of network solutions and support, server support and IT support for all types of businesses including small business IT support. Deal with a real live team who live and work in the Lockyer Valley and are committed to offering outstanding customer service.

We understand that many small businesses lack the resources to have full-time IT services staff to deal with network support, computer support, and overall IT support.

Ongoing, proactive network support and computer maintenance from specialist highly trained IT services staff can help avert crises, minimise disruption and downtime, provide a roadmap for your future IT investment and provide you with solid IT infrastructure and support program that helps your business processes perform. A Cube Computers IT Support plan including a Managed IT Services program can help.

  • Your own dedicated IT Systems Technician

  • Receive regular onsite visits

  • Unlimited help desk support

  • 24x7 server and network monitoring tools

  • Discounted rates for additional requirements

  • Preferential service for urgent requirements

  • Fixed monthly cost

  • ​Guaranteed response time

Daily system audit

How does it work?

Step 1: As part of our commitment to top tier service, we conduct our daily safety check on your systems every morning as part of our Managed IT services program.

 

Step 2: The checks identify errors, if any, on your systems.

 

Step 3: Our technical team is then notified of the problem(s), who rectify the errors as soon as possible.

 

Step 4: We then contact you with further updates as they are available and to let you know when any problems have been resolved.​​

Managed IT Services, why is this best for business?

 

Through our Managed services plans we are engaged by a range of small to medium sized business customers to troubleshoot, service and maintain their computer network, servers workstations and associated infrastructure. Other clients believe in a complete outsourcing model and we will structure a preventative support and managed services plan to suit a clients budget and business requirements.

Clients often come to us looking for a trusted partner to take control of their IT environments with a variety of issues, some of the more common are :

  • Poor network performance

  • System crashes & reliability issues

  • Poor backup & disaster recovery processes

  • Vital updates and security patches missing

  • Missing and out of date antivirus and threat management systems

  • Use of old systems that adversely impact productivity

  • Inadequate & out of date network documentation

  • Don’t have a technician familiar with the setup who can solve issues quickly

  • No roadmap for future business IT requirements

  • A lack of feedback available re current options alternative technologies etc

 

Your business has the capabilities to avoid these types problems and gain the expertise and experience only our Managed IT Services plans can provide.

 

The Benefits of Using Cube Computers IT services and IT support

 

Businesses often lack the resources or time to adequately train IT support staff. All Cube Computers Senior technicians are highly trained professionals. Unlike part-time IT staff, they are on the job every day gathering real life experience, providing them with the expertise needed to handle a diverse range of situations professionally and quickly.  Cube Computers Senior technicians are constantly training up and coming technicians to ensure our clients have ongoing support.

 

Our staff have access to and are encouraged to attend workshops to advance their knowledge in the IT industry to ensure we are always providing the latest, up to date information to our valued clients.

 

Cube Computers structured Managed IT Services can be tailored to suit your needs, and include vital inclusions such as 24 hour monitoring and help desk support.

For more information on Cube Computers Managed IT Services call us today on (07) 5462 5247.

We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.

Trusted Techs

We are a local family business with over 25 years in the industry.  Feel at ease with our experienced friendly techs.  

Convenient Booking

In-home or in-store service from 9am-5.30pm. Book online or by phone in minutes for service as soon as next-day.

Cube Guarantee

We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.

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Expert Local Service

35 North Street GATTON
Queensland 4343
(07) 5462 5247
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